Stakeholder access configuration

We are simplifying access settings for stakeholders so that it’s easier to understand what information is being shared with your investors.

The new stakeholder access configuration is aligned with our grouping of stakeholders into employees and investors and the two corresponding dashboards these groups see.

1. How did it work previously?

2. How has it changed?

3. Privacy changes

4. What type of stakeholder settings can you configurate?

1. How did it work previously?

previously, your stakeholders were divided in two categories:

• Shareholders (investors) which represented all stakeholders who are share owners, whether they have been issued shares directly or have exercised a grant at some point
• Grantholders (employees) which represented all stakeholders who have only been issued equity grants (options, warrants, share grants, RSUs or Phantom Shares)

Please refer to this support article to understand what is currently being shared with each stakeholder category.

As an administrator, you are able to select which of those settings are enabled, to customise your stakeholders experience. Previously, you were able to:

• Turn “Public Valuations” on/off (for both shareholders and grantholders)
• Turn funding rounds on/off (for shareholders)
• Turn votes on/off (for shareholders)
• Turn fully diluted positions on/off (for shareholders)
• Turn cap table on/off (for shareholders)
• Turn cap table anonymisation on/off (for shareholders)
• Turn cap table email anonymisation on/off (for shareholders)
• Remove access to company completely for shareholders of a specific share class

2. How has it changed?

Stakeholder settings from the existing Settings and Add-ons section will be moved to a new separate stakeholders page called Stakeholder settings.

 

Stakeholder will be divided into three categories:

• Investors - all stakeholders that invested capital in your company and received shares or convertible loan notes in return 
• Grantholders - all stakeholders who have been issued grants, regardless of those grants being still active or fully exercised (please note the difference here is that stakeholders who were previously considered shareholders because they have exercised a grant will now be considered grantholders)
• Former stakeholders - all stakeholders who don't have any outstanding holdings (they will not have any kind of access to the company however they will still be able to see their personal holdings history)

These stakeholder categories will also be displayed on the current Stakeholders page under Access type to make it easier to differentiate between each individual.

3. Privacy changes

Depending on the category, your stakeholder will have different kind of access, however this will still be customisable depending on the settings you choose to enable:

 a) Shareholders:

• Shareholders who have been issued shares directly (which means they automatically have access to the company account) will no longer have access to security types like option grants and warrants (if this was enabled on your Settings). To keep the access, they will need to be added as administrators with Read only access.
• Shareholders who had shares as a result of an exercised grant will no longer have access to the company account and will be categorised as grantholders (employees)
• Shareholders who had restricted access because they only hold shares of a share class with restrictions (if this was enabled on the Share Class settings) will have the same access as shareholders who hold shares of share classes without restrictions
• Shareholders who are granted Cap table access (if this was enabled on your Settings) will no longer have access to other stakeholders transaction details - they will only be able to see the number of fully diluted shares of other stakeholders and not the underlying transactions

b) Convertible loan note holders:

• Noteholders were previously granted no access to the company as they were treated as grantholders, however with the new change they will get the same access as shareholders and will be considered investors therefore having access to the company.

c) Option grant, warrant and RSUs holders:

• These types oh stakeholders did not have access to the company and this will not change. They will only be able to see their own holdings.

d) Phantom share holders:

• Previously, phantom share holders were able to access the company, but only to see the Investor Relations section (News). With the new change, they will be considered grantholders only and have no access to the company. To keep their access, they will need to be added as administrators with Read only access.

e) Share grant holders:

• Previously, share grant holders had the same type of access as shareholders who have been issued shares. With the new change, they will be considered grantholders only and have no access to the company. To keep their access, they will need to be added as administrators with Read only access.

4. What type of stakeholder settings can you configurate?

a) General settings

• Always synchronise user data to associated stakeholders -> When users sign up to Capdesk, they control their data. Whenever an already KYC'ed user changes their data (for example their name or address) the data is synchronised to any stakeholder linked to that user. Check this checkbox if you want to always synchronise the data to the associated stakeholders, whether they are KYC'ed or not.
• Notify administrators when user synchronises stakeholders -> When users sign up to Capdesk, they control their data. Whenever a KYC'ed user changes their data (for example their name or address) the data is synchronised to any stakeholder linked to that user. This is done without any notification to the admins of the company. If you want all admins of the company to get notified by email whenever a user updates their stakeholder data, check this checkbox.
• Notify stakeholders about their open tasks via email -> Weekly, send out a reminder email to those of your stakeholders that have open tasks pending, such as signing of an issued grant, nudging them to log into Capdesk and complete their tasks. If disabled, no stakeholders will receive any such email.
• Keep your stakeholders informed about their equity and when there are updates to it -> Capdesk sends out engagement emails to your grantholders 1) when their vesting cliff has passed, 2) when their grant(s) are 50%, 75% and 100% vested, 3) when there is an increase/decrease in the value of their grants (NOTE: only if you have public valuations turned on for your grantholders) as well as 4) monthly emails summarising their holdings. If disabled, no grantholders will receive any such emails.
• Enable derived investor access -> If you check this box, investors in companies that invest in your company will gain investor access to your company. That means that they can read news (and comment on news, if that is configured), see the cap table (if your other shareholders are allowed to), and in general be able to navigate your company like your other shareholders. If you do not want to grant this access to all investors in all companies investing in your company, you can instead disable the global access here, and configure access separately on those company investors that you wish.

b) Access settings

1. Investors

You can now control what company data you wish to share with your investors based on 4 settings:

• Restricted
• Basic
• Advanced
• Full

For a detailed description of your investors' view based on each setting, please follow this guide.

     2. Grantholders and Former stakeholders

For a detailed description of your grantholders' dashboard, please follow this guide.